Complaints Policy
We are committed to providing excellent service and resolving any complaints fairly and promptly.
How to Make a Complaint
If you have a complaint about our service, please contact us using one of the following methods:
- Email: complaints@wageanyday.com
- Mail: WageAnyDay Complaints Department, 123 Business St, Suite 100, City, State 12345
What to Include
When making a complaint, please provide:
- Your full name and contact information
- Account or application reference number (if applicable)
- Clear description of the issue
- What resolution you are seeking
- Any relevant documentation
Our Process
We will acknowledge your complaint within 2 business days and provide a full response within 15 business days. If we need more time to investigate, we will keep you informed of our progress.
External Dispute Resolution
If you are not satisfied with our response, you may contact the Consumer Financial Protection Bureau (CFPB) or your state's financial services regulator.
Contact Information
Consumer Financial Protection Bureau
Website: consumerfinance.gov
Phone: 1-855-411-2372
Last updated: October 6, 2025